View a Business’s Payment History and Fees History

View the payment history and fees history for a business license. When a license enters the renewal phase, the previous year’s payments and fees are added to the payment and fees history. The current year’s fees are automatically posted for payment as part of the renewal process.

PREREQUISITES: The case status must be set to renewal to load the history of payments and fees. The enhanced fee functionality for business license cases must be defined by the administrator. See Configure Required Items on a Case Template and Renew Licenses in the PLL Admin for 15.8 Guide for more information.

NOTE: If business license information does not display at the bottom of the Main panel, click the Display/Hide Business License Information icon.

1. Open a business license case.
2. Click Payment History on the Main panel.

Business License, Payment History, and Fees History open in a new tab. The Business License panel displays the license’s information, such as ID, type, and description. The Payment History panel shows the payments made towards fees on the license. The Fees History panel shows fees paid on the license.